Privacy Policy

Privacy Policy Overview

Policy overview Current practices

This privacy policy explains how UciFrap processes personal data on its website. It follows the data lifecycle from collection and use through disclosure, retention, and deletion, and applies to visitors who browse the site or send information through the available contact channels.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

Data We Collect

We may process your name, email address, phone number if you choose to provide it, inquiry message, and any service preferences you include. We also process limited technical data such as server request metadata and browser or device information to keep the site functioning and secure.

The data we collect depends on whether you browse the site or submit a message.
02

How We Collect Data

We receive personal data when you use the contact form or otherwise communicate with us. Technical information is collected automatically by the website and its hosting environment when pages are requested, forms are submitted, or security controls are triggered.

Most information comes directly from you, while technical data is created during normal site use.
03

Cookie Types

We use essential cookies for site operation and cookies that store privacy preferences. We do not confirm the use of analytics or marketing cookies on this site.

Only necessary cookies are confirmed for this site.
04

Cookie Controls

You can manage cookies through your browser settings and, where available, through the site’s privacy preference controls. Essential cookies are used to operate the site and remember privacy choices, and disabling them may affect basic functionality.

Cookie controls are limited to essential functions and preference storage.
01

Purposes of Processing

We use personal data to respond to contact form submissions, manage inquiries, provide requested information, maintain website security, and support technical delivery of the site. We also use limited technical data to diagnose issues, prevent abuse, and keep the website operating reliably.

Processing is limited to the purposes described in this policy and no others.
02

Service Providers

We may share personal data with service providers that support website hosting, technical delivery, security, or message handling. These recipients are expected to use the data only for the services they provide and to protect it through appropriate confidentiality and security measures.

Operational recipients are used only where they help deliver the site or handle messages.
03

Legal Disclosure

We may disclose personal data to public authorities, regulators, or other parties when required to comply with legal obligations, respond to lawful requests, protect our rights, or address security and fraud concerns. Any disclosure is limited to what is reasonably necessary for the relevant purpose.

Disclosure is limited to situations where the law or a valid process requires it.

Privacy rights lifecycle

How rights, requests, retention, and updates are handled

User Rights

Your Rights

You may ask us to confirm whether we hold your personal data, correct inaccurate information, delete data that is no longer needed, or object to processing in limited circumstances. Where a request cannot be fully granted, we will explain the reason and any remaining options available to you.

Available rights are handled through a review process and may depend on the context of the request.
Requests

How to Make a Request

To make a rights request, provide enough information for us to identify the relevant data and verify your identity where necessary. We will review the request, respond within the applicable timeframe, and let you know if additional information is needed to complete the process.

Requests are assessed against identity, scope, and legal requirements before action is taken.
Data Retention

Retention and Deletion

We keep personal data only for as long as it is needed for the purpose for which it was collected, for security and recordkeeping, or to meet legal obligations. When the relevant purpose ends, the data is deleted, anonymised, or otherwise removed from active use according to our lifecycle review process.

Retention is based on the reason the data was collected and whether it remains needed.
Policy Updates

Policy Updates

If we make material changes, we will update the policy on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We review this policy when our practices or legal obligations change.

Contact Details

Email contact
team@ucifrap.qpon
Telephone contact
+27 71 470 9094
Postal address
27 Ray Craib Crescent, Beacon Bay North, Beacon Bay, 5241
Privacy enquiries

Use the contact details below for questions about this policy or the handling of personal data.